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Customer Support

At Family Food Factory, we believe in providing the best customer support experience. Our team is here to assist you with any queries or concerns you may have. Whether you need help with placing an order, tracking your package or something else, we're here to help. Contact us by filling out the form below and we'll get back to you as soon as possible.

Sales Agent

We're Here to Help!

Fill out the form with any query on your mind and we'll get back to you as soon as possible.

Thank You for Contacting Us!

Chat with Our Support Team

You can also chat with our support team by clicking on the chat icon at the bottom right corner of this page. We're available 24/7 to assist you with any queries or concerns you may have.

Location

Find Us in Chennai

Family Food Factory is based in Chennai, India. You can find our products in various grocery stores across the city. We're also available online & offline, so you can order our products from the comfort of your own home or visit our office

Location

13/27, Vinoba Nagar, 6th Street, Tondiarpet,
Chennai, Tamil Nadu 600081
India
Phone: +91-7299729993

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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